Calm Operations with Revenue Brain
Calm Operations with Revenue Brain
We manage inventory, pricing, and availability across your key booking channels in real time, so your rooms sell smarter while you stay in control.
We manage inventory, pricing, and availability across your key booking channels in real time, so your rooms sell smarter while you stay in control.
All-in-One Guest Communications and Resolution Hub
All-in-One Guest Communications and Resolution Hub
We handle guest queries across text and voice with replies targeted within 2 minutes, helping resolve booking questions, in-stay issues, and escalation cases in multiple languages.
We handle guest queries across text and voice with replies targeted within 2 minutes, helping resolve booking questions, in-stay issues, and escalation cases in multiple languages.
Calm Operations with Revenue Brain
We manage inventory, pricing, and availability across your key booking channels in real time, so your rooms sell smarter while you stay in control.
All-in-One Guest Communications and Resolution Hub
We handle guest queries across text and voice with replies targeted within 2 minutes, helping resolve booking questions, in-stay issues, and escalation cases in multiple languages.
Owner and Hotel Manager Operational Clarity
We deliver daily summaries and real-time alerts for bookings, cleaning, and team coordination through WhatsApp or email, so nothing important gets missed.
Your Brand, Website, and Direct Booking Engine
We shape your brand book, build your website on our domain, add a direct booking widget, and support your content and email marketing so your online presence works as one system.
Owner and Hotel Manager Operational Clarity
Owner and Hotel Manager Operational Clarity
We deliver daily summaries and real-time alerts for bookings, cleaning, and team coordination through WhatsApp or email, so nothing important gets missed.
We deliver daily summaries and real-time alerts for bookings, cleaning, and team coordination through WhatsApp or email, so nothing important gets missed.
Your Brand, Website, and Direct Booking Engine
Your Brand, Website, and Direct Booking Engine
We set up your dedicated direct booking page, booking widget, and WhatsApp operational channel so guests can reserve directly with zero OTA platform fees.
What is Gentle Tech exactly?
Gentle Tech acts as your remote reservations and operations department. We manage channel inventory, dynamic pricing, 24/7 guest communications, WhatsApp team alerts, and dedicated direct booking pages for independent properties.
Are you a software platform or subscription?
No. We are not a self-serve software tool or subscription. We are a calm, human operational team supported by our own internal systems.
Do you replace my in-house or on-site team?
No. Operations remain under your control. We support your team quietly in the background via WhatsApp and daily briefs, never replacing the owner or on-site staff.
What kind of properties is this for?
Small boutique hotels, guesthouses, villas, and independent rentals, usually 1–15 units, aiming to maximize direct revenue and delegate backend administrative tasks.
How do you handle reservations and pricing?
Driven by our Revenue Brain, we manage availability and dynamic pricing across key channels in real time, following your guidelines and keeping you in full control.
How fast do you answer guest messages and calls?
We respond to guest queries across text and voice in over 90 languages, targeting helpful, warm replies within about 2 minutes.
Can you help with direct bookings and my website?
Yes. We set up your dedicated direct booking page, booking widget, and WhatsApp operational channel so guests can reserve directly with zero OTA platform fees.
How do you support my daily operations?
We deliver daily morning briefs, real-time booking updates, and turnover/cleaning alerts directly to your property manager and local teams via WhatsApp or email.
Do you handle on-site concierge or local arrangements?
No. We only share and confirm what you explicitly approve. Any local arrangements or in-person concierge remain strictly with your on-site team.
Do you manage my legal, tax, or compliance obligations?
No. We organize and present booking information clearly, but all legal declarations, tax reporting, and compliance stay strictly with you.
Can you work with my existing PMS or channel manager?
No. We deliberately use our proprietary internal tech stack only, ensuring complete cohesion, rapid 2-minute response times, and real-time rate sync without external software conflicts.
How do you charge for the service?
We operate on a performance-aligned model: 5% commission on OTA bookings, 10% commission on Direct Bookings, and a base maintenance fee of €50/month for 1–5 rooms (€0/month for 6+ rooms), with a volume performance discount applying after €300 in monthly commissions.
Who is a good fit to work with Gentle Tech?
Hands-on owners or managers who care deeply about guest experience, want to grow direct booking margins, and are ready to delegate daily reservations and operational coordination.
What is Gentle Tech exactly?
We connect your direct website, Booking, and Airbnb, then handle inventory, pricing, and availability in real time. Our Revenue Brain keeps rates optimal while you stay in control of the big decisions.
Are you a software platform or subscription?
No. We are not a self-serve software tool or subscription. We are a calm, human operational team supported by our own internal systems.
Do you replace my in-house or on-site team?
No. Operations remain under your control. We support your team quietly in the background via WhatsApp and daily briefs, never replacing the owner or on-site staff.
What kind of properties is this for?
Small boutique hotels, guesthouses, villas, and independent rentals, usually 1–15 units, aiming to maximize direct revenue and delegate backend administrative tasks.
How do you handle reservations and pricing?
Driven by our Revenue Brain, we manage availability and dynamic pricing across key channels in real time, following your guidelines and keeping you in full control.
How fast do you answer guest messages and calls?
We respond to guest queries across text and voice in over 90 languages, targeting helpful, warm replies within about 2 minutes.
Can you help with direct bookings and my website?
Yes. We set up your dedicated direct booking page, booking widget, and WhatsApp operational channel so guests can reserve directly with zero OTA platform fees.
How do you support my daily operations?
We deliver daily morning briefs, real-time booking updates, and turnover/cleaning alerts directly to your property manager and local teams via WhatsApp or email.
Do you handle on-site concierge or local arrangements?
No. We only share and confirm what you explicitly approve. Any local arrangements or in-person concierge remain strictly with your on-site team.
Do you manage my legal, tax, or compliance obligations?
No. We organize and present booking information clearly, but all legal declarations, tax reporting, and compliance stay strictly with you.
Can you work with my existing PMS or channel manager?
No. We deliberately use our proprietary internal tech stack only, ensuring complete cohesion, rapid 2-minute response times, and real-time rate sync without external software conflicts.
How do you charge for the service?
We operate on a performance-aligned model: 5% commission on OTA bookings, 10% commission on Direct Bookings, and a base maintenance fee of €50/month for 1–5 rooms (€0/month for 6+ rooms), with a volume performance discount applying after €300 in monthly commissions.
Who is a good fit to work with Gentle Tech?
Hands-on owners or managers who care deeply about guest experience, want to grow direct booking margins, and are ready to delegate daily reservations and operational coordination.



